Organizational (Staff) Assessments

TCU Organizational Readiness for Change (TCU ORC-D4) is self-administered by program staff. This version separates the original ORC Form into its four domains (i.e., “ORC-D4”) which can be administered collectively or individually, depending on assessment strategy. Compared to earlier versions (e.g., ORC-S), the ORC-D4 not only has been reorganized into four separate and sequentially-ordered assessment components, but some items have been edited in an effort to make it applicable to a wider array of organizational settings. In addition, three new scales were added (i.e., for addressing staff needs, satisfaction, and supervision).

TCU Motivational factors include staff needs, program needs, training needs, and pressures for change; program resources are evaluated in regard to office facilities, staffing, training, equipment, Internet, and supervision; staff attributes focus on growth, efficacy, influence, adaptability, job satisfaction, and clinical orientation; and organizational climate measures clarity of mission, cohesion, autonomy, communication, stress, and openness to change. (25 minutes, or 7-8 minutes for each module).

TCU Survey of Structure and Operations (TCU SSO) is completed by a program director or other administrator, and serves as a source of structural information about participating programs. Major topics include general program characteristics, organizational relationships, clinical assessment and practices, services provided, staff and client characteristics, and recent changes that may affect organizational operations. The questionnaire elicits information generally compatible with the National Survey of Substance Abuse Treatment Services (N-SSATS). [20 minutes]

TCU Organizational Readiness for Change (TCU ORC) is self-administered by program staff. One version is designed for counseling staff (TCU ORC-S) and another for program directors or supervisors (TCU ORC-D). Motivational factors include program needs, training needs, and pressures for change, while program resources are evaluated in regard to office facilities, staffing, training, equipment, and the Internet. Organizational dynamics include scales on staff attributes (growth, efficacy, influence, adaptability, and clinical orientation) and climate (mission, cohesion, autonomy, communication, stress, and openness to change).
[25 minutes]

TCU Italian Versions for TCU ORC-S and TCU ORC-D:

TCU Social Agency (Non-Treatment) Version for TCU ORC-S:

TCU ORC-SA is an alternate version of the ORC assessment adapted for use in social agencies that do not provide treatment services directly. Items from the ORC-S are modified slightly, and treatment-specific items are replaced with two new scales (i.e., on Management and Satisfaction). [25 minutes]

TCU Survey of Organizational Functioning (TCU SOF) is self-administered by program staff. The SOF includes the entire ORC (Organizational Readiness for Change) plus nine additional scales measuring job attitudes and workplace practices. ORC domains include motivational factors, program resources, staff attributes, and organizational climate. Job attitudes scales include burnout, satisfaction, and director leadership. Workplace practice scales include peer collaboration, deprivatized practice, collective responsibility, focus on outcomes, reflective dialogue, and counselor socialization. [35 minutes]

TCU Survey of Transformational Leadership (TCU STL-S) is self-administered by program staff, and serves as a measure of staff perceptions of program leadership. The TCU STL-S includes 5 domains—idealized influence, intellectual stimulation, inspirational motivation, individualized consideration, and empowerment. The TCU STL-S scales include integrity, sensible risk, encourages innovation, demonstrates innovation, inspirational motivation, develops others, supports others, task delegation, and expects excellence. [30 minutes]